Connects with as many guests as possible, pre-arrival, who have booked via telephone & internet in accordance with AAA Five Diamond standards. Provides high quality assistance with customizing guest itineraries and scheduling, including but not limited to Spa, Golf, and Restaurant Reservations. Ensures detail accuracy and completeness as well as guest satisfaction. Responsible for input and follow up of all internal and internet bookings. Create a flawless experience for our guests while extending a very unique service that most resorts cannot offer.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other Associates or guests.
Please submit all resumes and job inquiries to firstname.lastname@example.org.