Careers
The Ojai Valley Inn & Spa is seeking individuals who share our passion for exceptional guest service.
If you would like to work at a beautiful, AAA rated Five-Diamond resort this may be the opportunity for you!
Culinary
Line Cook
Full Time
$12.50 per hour
The Line Cook assists the culinary team in providing Five Diamond standards of service and cooking to guests while practicing OVI&S policies and procedures. Prepares and cooks food with attention to cleanliness and sanitation, consistent quality standards and taste, timeliness and cost effectiveness. Maintains a clean, organized and safe work station.
Requires a minimum one (1) year minimum culinary experience or training equivalent. Ability to follow recipes and ability to follow directions. Ability to work without daily supervision. Ability to focus attention to details in performing repetitive tasks. Must be able to handle multiple tasks with the ability to prioritize work assignments. Excellent guest service skills and attitude. Enthusiasm for working in a team oriented, fast paced environment that fosters creativity.
Engineering
Engineer I
Full Time
$13.45 per hour
Basic knowledge of electricity, plumbing, pool care, and hand and power tools. Preventative maintenance; repair of all physical plant equipment. Complete work orders as assigned by supervisor; respond to guest room maintenance requests, emergencies. Desirable background includes 1-2 years of experience in hotel maintenance; CPR/first aid qualified; and knowledge of HVAC/R.
Engineer II
Full Time
Starting at $15.75 DOE
Will be responsible for general repairs. Must be at least 18 years or older and have basic knowledge that includes electrical, carpentry, plumbing, HVAC and kitchen equipment. Prior experience in a hotel/resort is a plus. Must be able to lift 50+lbs. This is a guest contact position and requires excellent people skills
Engineer III/HVAC Technician
Full-Time
DOE
Responsible for the routine preventative maintenance as repair of all physical plant equipment. Will complete work orders as assigned by Engineering Management.
Must have strong HVAC background and the desire to grow within the company. Supervisory/Leadership experience and Hospitality background a plus. Must be certified in the use and recovery of refrigerants. Must have thorough knowledge of all HVAC/R systems and the repair of. Ability to accurately troubleshoot, diagnose and repair electrical and mechanical systems. Thorough knowledge of plumbing. Thorough knowledge of pool equipment care. Ability to work well with others. Ability to take direction and work unsupervised. Ability to lead when required to do so. A flexible schedule is required and must be able to work weekends and holidays.
Food & Beverage
Cafe Verde Server
Full-Time
$8.00 per hour + Gratuities
Must be at least 21 years and have previous serving experience. Able to stand for 8 hour shift and transport 35+ lbs. Must possess excellent people skills, professional appearance, be friendly, courteous, and a team player, enjoy working with people; be well-dressed and groomed. A flexible schedule is required and must be able to work weekends and holidays.
Herb Garden Pool Server
Part-Time
$8.00 per hour + Gratuities
Must be at least 21 years and have previous serving experience. Able to stand for 8 hour shift and transport 35+ lbs. Must possess excellent people skills, professional appearance, be friendly, courteous, and a team player, enjoy working with people; be well-dressed and groomed. A flexible schedule is required and must be able to work weekends and holidays.
In-Room Dining Server
Full-Time/Part-Time
$8.00 per hour + Gratuities
Must be 21 years or older. Minimum two (2) years of serving experience, preferably in Room Service. Possess a basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette. Must have ability to lift 15-45 lbs and stand for a 6-8 hour shift. Must possess excellent people skills, professional appearance, and be a team player. Must have ability to read, write, and speak in English. A flexible schedule is required and must be able to work weekends and holidays
In-Room Dining Mini-Bar Attendant
Full-Time
$9.50 per hour
Must be 21 years or older. Prior F&B/hotel or related experience required. Must have excellent organizational skills, and guest service skills. Detail oriented and able to multitask. Must have an outgoing personality, be friendly, courteous and enjoy working with people. Must have ability to read, write, and speak English. Ability to work weekends and holidays
Oak Grill Server
Full-Time/Part-Time
$8.00 per hour + Gratuities
Must be 21 years or older. Minimum two (2) years of serving experience, preferably in the hotel industry and or an upscale establishment. Possess a basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette. Must have ability to lift 15-45 lbs and stand for a 6-8 hour shift. Must possess excellent people skills, professional appearance, and be a team player. Must have ability to read, write, and speak in English. A flexible schedule is required and must be able to work weekends and holidays.
Oak Grill Food Runner
Part-Time
$11.50 per hour
Minimum two (2) years of food running/serving experience, preferably in the hotel industry and or upscale establishment. Possess a basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette. Must have ability to lift 15-45 lbs and stand for a 6-8 hour shift. Must possess excellent people skills, professional appearance, and be a team player. Must have ability to read, write, and speak in English. A flexible schedule is required and must be able to work weekends and holidays.
Oak Grill Busser
Part-Time
$8.00 per hour + Gratuities
Minimum two (2) years of bussing experience, preferably in the hotel industry and or upscale establishment. Possess a basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette. Must have ability to lift 15-45 lbs and stand for a 6-8 hour shift. Must possess excellent people skills, professional appearance, and be a team player. Must have ability to read, write, and speak in English. A flexible schedule is required and must be able to work weekends and holidays.
Maravilla Server
Part-Time
$8.00 per hour + Gratuities
The Maravilla Server must be knowledgeable in all F&B areas and is responsible for providing exemplary service at the Maravilla. The setting is intended to promote an environment of upscale, professional and friendly dining experience with food offerings that are focused on California Central Coast Cuisine and an award winning wine list.
Must be 21 years or older. Minimum two (3) years of serving experience, preferably in the hotel industry and or an upscale establishment. Possess a basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette. Must have ability to lift 15-45 lbs and stand for a 6-8 hour shift. Must possess excellent people skills, professional appearance, and be a team player. Must have ability to read, write, and speak in English. A flexible schedule is required and must be able to work weekends and holidays.
Maravilla Food Runner
Full-Time
$11.50 per hour
Minimum two (2) years of bussing experience, preferably in the hotel industry and or upscale establishment. Possess a basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette. Must have ability to lift 15-45 lbs and stand for a 6-8 hour shift. Must possess excellent people skills, professional appearance, and be a team player. Must have ability to read, write, and speak in English. A flexible schedule is required and must be able to work weekends and holidays.
Jimmy's Pub Supervisor
Full-Time
DOE
The Jimmy's Pub Supervisor reports to the Food & Beverage Operations Manager. This leadership position is responsible for the smooth functioning of service for a lunch and dinner pub, bar and restaurant in an upscale resort setting. Oversees a team of skilled servers and bartenders, leading the dining staff in the efficient delivery of providing the highest standards of service to our guests. Encourages staff growth and development. Endorses Jimmy's Pub as a casual setting with exemplary service, food and beverage offerings. Menu items include high quality short-order selections such as sandwiches, salads, specialty hamburgers, pizza from a wood burning oven as well as a wide range of quality beers on tap, wines, and other spirits. Works cohesively with food and beverage managers and chefs to ensure a seamless guest experience. Competent communicator who resources other hotel managers to ascertain guests needs based on the general resort business which may change on a daily basis. Possesses a distinctive creative ability to ensure competitive positioning in the marketplace. Upholds financial obligations of the restaurant. Professional presentation skills to represent and to promote food and beverage program quality to our guests. Works effectively in a quality assurance environment that embraces input to formulate the positioning, systems development and standards of the restaurant. Exhibits a passion for excellence. Leads by example and acts as a role model for others, and will at all times exhibit the highest levels of professionalism in all management practices and be a resource for the improvement of the guest experience and future growth and development of the resort.
Candidate must have a minimum of three (3) years of restaurant management experience, preferably in a high volume, upscale pub, restaurant or sports bar. Proven supervisory skills and the ability to provide leadership. Knowledge of liquor laws and regulations, health department regulations, and current TIPs certification. Thorough knowledge of Food & Beverage point-of-sale systems (Infogenesis preferred). Experience in effective resolution of difficult customer situations. Excellent communication skills, both verbal and written, to successfully interact with hotel guests and staff. Strong attention to detail. Computer literacy, including Word and Excel. Professional track record, appearance and demeanor. Solid analytical skills that demonstrate knowledge and understanding of financial responsibilities. A flexible schedule is required and must be able to work weekends and holidays.
Golf
Golf Course Utility Worker
Full-Time
$9.00 per hour
Must have Valid California Drivers license. Approachable demeanor: Friendly, team attitude, ability to follow directions and supervision. Ability to work early mornings and some weekends/holidays. Ability to uphold the standard levels outlined in the departments Standard Operating Procedures (SOP), Ojai Valley Inn & Spa Handbook, and the Golf Course Operations Manual. Good understanding of the English language. Ability to communicate in Spanish.
Group Dining
Group Dining Server
On-Call
$17.60 per hour
Must be 21 years or older. Previous dining experience, preferably in banquet service. Must be able to lift at least 30 lb. trays and be able to stand through shift. Must be team player, enthusiastic, have excellent people skills and meet grooming standards. Able to handle all situations in a professional manner. Must be able to read, write and speak English. Able to work a flexible schedule, including weekends and holidays.
Housekeeping
Room Attendant
Part Time
$10.00 per hour + incentive pay
Cleans hotel guestrooms according to our 5-diamond service standards providing the highest level of quality and service for hotel guests. Must be a team player, service and detail oriented. Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift, and meet quota of 12 rooms in 8 hours. Must be able to speak and read English. Able to work a flexible schedule, including weekends and holidays
Turndown Attendant
Part Time
$10.00 per hour + incentive pay
Must be at least 18 years or older. Must be able to walk 90% of the time while on the job and be able to provide turndown service to quota of 40-45 rooms. Must be detail-oriented, a self-starter and self-motivated. Must also be able to read and write, and be flexible with duties and scheduling.
Retail
Retail Attendant
Full-Time
BOE + incentive pay
Candidate must have minimum one year retail experience, cash handling, computer proficiency. Prepare monthly merchandise inventory, restock and maintain complete knowledge of all merchandise and their uses. Must be team player, enthusiastic, have excellent people skills and meet grooming standards. Use suggestive selling techniques while providing exceptional service. Highly motivated and team player a must. Able to work a flexible schedule, including weekends and holidays.
Rooms
Bell Captain
Full-Time
$15.00 per hour
Minimum one (1) year previous experience in a similar position at a Hotel/Resort preferred. Candidate must act as a liaison between the Guest Services Manager and the Front Door Supervisors and the bell staff. Works closely with the Guest Services Manager to carry out both guest service improvements and assist in creating a positive and supportive work environment. Directly responsible for overseeing the front door supervisors and bell staff, assisting with the day to day operation of the department including the greeting of guests and the execution of guest requests, upkeep and condition of company equipment, and development of front door supervisors and bell staff. Must be able to fulfill the following: be able to foster teamwork between the front door and other departments, be able to communicate clearly in written and verbal English, have a high school diploma, work flexible hours, be able to stand for long periods, be able to lift and carry up to 75 lbs. repetitively, be able to work outdoors in varying weather conditions, carry a valid driver's license with a clean record, be able to drive a standard transmission vehicle, be able to receive and execute delegation and be able to carry multiple tasks simultaneously in a calm, positive and courteous manner. A flexible schedule is required and must be able to work weekends and holidays.
Bellman
Full-Time/Temporary
$8.00 per hour + Gratuities
Minimum one (1) year previous experience in the capacity of Bell Attendant at an upscale hotel/resort and or previous experience in a customer service role. Valid California Drivers License with a clean driving record. Proficiency in reading, writing, and speaking the English language. Must have an outgoing personality, professional appearance, be friendly, courteous and enjoy working with people. Team player and clear thinker in pressure situations and exercise good judgments. Ability to work with minimal supervision. A flexible schedule is required and must be able to work weekends and holidays.
Handle incoming and departing guests: greet, park, retrieve cars, and provide luggage assistance, ensuring the security of vehicles in valet. Promote positive relations with all guests and visitors ensuring guest satisfaction. Display standards of excellence and professionalism. Work well under pressure and follow directions. Maintain knowledge of: Scheduled daily activities. Daily arrivals and departures. Hotel features, services and amenities. Hours of operation for each outlet. Work in a manner that promotes accident prevention. Properly handle and maintain sensitive and confidential information. Maintain cleanliness and organization of work areas including Club Car fleet. Ensure that all pertinent information is documented in the log book daily.
Sales & Marketing
Catering & Conference Service Administrative Assistant
Full-Time
DOE
Job Summery: Initial point of contact for all incoming calls & inquiries, responsible for routing calls to managers or assisting clients as needed. Provide administrative support to Sales Directors and assist clients as needed in the absence of a manager. Responsible for day-to-day running of the office as it directly relates to administrative support for the Sales and Marketing department. Prioritize work and handle multiple tasks simultaneously.
Candidate must possess a minimum of two (2) years of administrative experience, in hospitality/sales/catering/conference services a plus. Proven ability to multi-task, organize, and prioritize work projects and assignments in a fast paced environment. Strong interpersonal, follow through, and attention to detail skills. Proficiency in reading, writing, and speaking the English language. Excellent verbal & written communication skills. Excellent phone etiquette and professional demeanor. Proficient with MS Word, Excel, Power Point, Outlook, and Publisher; Springer Miller Systems, Daylight, Rooms Viewer computer systems skills are a plus. Articulate, problem solver and a team player.
Flexible and adaptable to an evolving environment. High energy with the ability to drive results. Ability to work holidays, evenings and weekends, as business requires.
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Stewarding
Steward
Part-Time/Full-Time Temporary
$10.00
A Steward is responsible for the consistent and thorough maintenance of sanitation in the food & beverage areas. Individuals in this position must possess a keen eye for detail and the ability to follow directions. Experience working without direct supervision. Ability to follow written and verbal instructions. Basic understanding chemical usage. Ability to work in a fast paced environment. Positive, friendly demeanor. Function well as part of a team. Must be able to work weekends and holidays.
Spa
Nail Technician
On Call
$8.00 per hour + Commission
Requires CA cosmetology license. Must have professional appearance, be friendly, courteous, dedicated, organized, meticulous, and be team player. Excellent communication skills and a flexible schedule are required. Must be able to work weekends and holidays.
Leadership Positions
Chef de Cuisine
Full Time
The Chef de Cuisine is responsible for management and day to day operations of Oak Grill, support of Ojai Valley Inn and Spa Mission, Vision and Service Standards; including profitable financial management, effective leadership, excellent customer service skills, and supervision of department requirements and standards. Accountable for managing all aspects of Oak Grill including but not limited to: training, supervision and scheduling of all line associates, execution of all menu items, ordering, proper storage, organization and inventory of all products, training and implementation of all sanitation procedures, as directed by the Executive Chef. Assist Executive Chef with developing menu items and standardized recipes while managing food and labor costs as well as assisting Executive Chef and Resort Chef upon request with any departmental initiatives. Chef de Cuisine performs additional duties as assigned that may be outside of the normal scope of duties based on business needs.
Two to three years luxury hotel culinary experience plus two to three years hotel sous chef/kitchen management experience.
Executive Chef
Full Time
Salary DOE
The Ojai Valley Inn and Spa is seeking an Executive Chef to be part of the Food and Beverage leadership team who collectively make key strategic and operational decisions for the Food and Beverage operation within the Resort. The Executive Chef ensures the smooth running of the culinary department, maintaining the Ojai Valley Inn and Spa quality of product and service to four restaurants including our signature restaurant Maravilla, Banquet kitchen, In Room Dining kitchen and two pool outlets. The Executive Chef will oversee all aspects of the culinary operation including menu planning, food costs, banquet events, recruitment, retention and development of chefs within the culinary department.
The ideal candidate must have a minimum of five years as Executive Chef and proven track record of success in a top rated luxury hotel/resort environment. This individual should possess creativity, innovation for the Farm to Table movement. In addition, the ability to provide both guidance and strong leadership to others, combined with a fiscally responsible approach and strong work ethic. Must possess high quality of standards, be a strong leader, communicator and trainer.
Operations Controller
Full Time
Salary DOE
Responsible for daily supervision and management of Accounting Department through the supervision of the Accounting Managers. Monitor and mentor inter-departmental communications, insuring that positive messages are being sent from all accounting staff to external departments when dealing with daily operating needs of the office. Foster a ‘can do' reputation where people will want to come to you for assistance and input. Provide leadership to office staff on all intra-departmental communications, empowering and encouraging staff to present resolutions to daily opportunities; discourage "delegating up" inter-intra departmental issues by mentoring staff in problem solving techniques and instituting long term solutions that work for both accounting and supported departments. Lead weekly office meetings and review all scheduling of office staff. Establish and monitor quantifiable goals for all staff within the office, incorporating goal-based standards that include the primary overall goals of the property. Ensure defined individual goals are incorporated in all performance evaluations of accounting department staff. Closely monitor daily performance of tasks against priorities assigned and direct staff in time and task management according to the prescribed priorities.
Functional duties include production of timely & accurate financial reports (monthly, weekly, and daily), maintaining all reconciliation (blank, balance sheet, and necessary p & l accounts), costs of sales and payroll, and insure that year-end audit goals for internal controls and owner mandated procedures be adhered to. Oversee monthly closing process, prepare standard and adjusting month end journal entries and review all entries from all sources. Responsible for issuing both preliminary and final monthly financial reports. Work with Purchasing, Rooms, F & B, Golf, Spa, and Retail to track and report on inventory levels, usage. Act as signatory on operating accounts in the absence of the Director of Finance, and assist with managing of daily cash movement when required. Assist with annual budgets and periodic forecasts. Assist with all capital tracking and forecasting. Have strong computer skills.
The Controller will also periodically monitor the purchasing and receiving functions, and assist with the taking of inventories, primarily with monthly food and beverage, but also in all other inventories such as retail.
Retail Manager
Full Time
DOE
The Retail Manager will lead the retail department ensuring that the strategic and financial objectives are met or exceeded. Responsible for maintaining the vision and brand management of the three (3) retail outlets on the property: Resort Shop, Hacienda and Spa Boutique. Manage the departments buying and merchandising in a creative manner. Maintain good relationships with key/preferred vendors. Able to seek new retail revenue channels. Provide business plans to Managing Director for any new retail ventures. Responsible for all Retail associates. Oversee all hiring, training, coaching, and disciplining of staff. Manage the selling, on-floor coaching, staff scheduling, preparation and delivery of associate evaluations, approving all monthly incentive information to accounting. Fully engage in all planning, preparation and execution of trunk shows and product knowledge sessions. Attend trade shows and complete business trips to further the business. Regularly lead departmental meetings and keep close communications with Assistant Retail Manager.
Acts as a role model for associates in demonstrating the highest level of guest service and ensuring the consistent application of Five Diamond standards and professional presentation. Keep Managing Director informed at all times regarding general department operations and/or challenges. Promptly replies to guest and staffs inquiries, issues and complaints. Analyzes staff levels, oversees inventory control and shrinkage. Ensures all merchandise is accurately received and properly priced, recorded and handled. Oversees monthly physical inventory in the Hacienda Shop, Spa Boutique, Resort Shop and all display windows.
Assistant Banquet Manager
Full Time
DOE
The Assistant Banquet MAnager is responsible for overseeing the successful execution of all Banquet functions including but not limited to large corporate events, weddings, social, off-site catering and small group functions. This individual provides leadership to a team of captains, servers, bartenders and housemen, and works in tandem with the Catering and Culinary departments to ensure complete guest satisfaction for each event. Excellent guest contact skills and employee leadership practices, creativity, attention to detail, integrity and strong work ethic are absolute musts for this position. Responsible for all aspects of guest service and satisfaction. Coaches and counsels employees and provides feedback to improve performance. Minimum three years experience as a Banquet Manager in a 5 diamond resort environment.
They will direct and supervise the work of the employees in the Group Dining Department. Interview, hire, train, motivate, coaching performance; rewarding and disciplining employees, addressing and resolving guest complaints. Schedule all employees to maintain the high service standards of Ojai Valley Inn & Spa while operating within budgeted labor cost guidelines. Develop and maintain all training programs on a continuous basis to insure a high degree of professionalism within the staff. Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel. Maintain a housekeeping program to include storage, operational areas, and staff appearance. Coordinate and insure the needs of the Catering & Conference Service s departments with the managers of interrelated departments. Prepare the payroll and gratuity reports as required. Organize and coordinate any last minute changes or details to functions. Post all contracted function sheets and give instructions to Assistants, Captains, or staff to insure the success of the function. Directly oversee the actual set-up and service of contracted functions by giving specific menu information to the servers, by coordinating the timing of the dinner with the Executive Group Dining Chef and by assigning functions to the Captains. Use time management techniques to prioritize multiple projects and assignments, meet deadlines.
If you are interested in any of our open positions and you meet these qualifications, please submit your resume and contact information via e-mail to jobs@ojairesort.com. Applications in person are accepted Tuesdays from 2:00pm to 4:00pm or Thursdays from 9:00am to noon.
Flexible schedule required for all positions
Must be able to work weekends and holidays
Minimum age 18, unless otherwise stated
The Ojai Valley Inn & Spa is an Equal Opportunity Employer and a drug and alcohol free workplace.
Human Resources
Office Hours:
Monday - Friday, 8:30am - 5:30pm
24-Hour Job Hotline: (805) 640-2045
Mailing Address:
905 Country Club Road Ojai, CA 93023
Telephone Number: (805) 640-2068
Fax Number: (805) 646-0904
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OFFERS
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Unlimited Golf for Two
